The merSETA encompasses Manufacturing, Engineering and Related Services.

You may look at the strategies below and think, "let's do all of them". The difficulty is there are never enough resources and time to do everything. You need to get past the easy, quick win elements of your strategy and get into the difficult parts. It's only when we do what most people are NOT willing to do that we get different results. Doing what everyone else does will only give you what everyone else gets. That's why it's often better to pick one and focus 110% of your time and energy on it for a specific period.

In most cases, one service station is almost exactly the same as another. So why would a customer deliberately drive to your service station and not go to one of your competitors? What would increase one site's capture rate above another?

Guidelines on what kind of planning will be needed to start a panel beating business.

Customer service is one of the most important parts of running a business. In fact, it often acts as a gauge of how well a business is performing, depending on the quality of the customer service provided. As a manager, it is, therefore, necessary to ensure your business's customer service is of a high standard.